At Nota Bene, we look after your details carefully. We adhere strictly to the requirements of the UK Data Protection Act 1998.
This policy describes how we collect, use and look after the information you provide us with when you use our online services and when we provide you with our products and services. Please take a moment to read our Privacy Policy so you know what choices you have about the information we may ask you for. This policy may change from time to time so it’s a good idea to come back and read through it again, from time to time.
This is what we normally collect about you to help us provide you with our services, and improve them even more, where we can:
We may supplement the information that you provide to us with information that we receive from third parties, for example, collected from other members of your household.
Collecting this information helps us better understand what you need from us. We use it to offer you products and services that we think will suit you down to the ground and attempt to improve your browsing and shopping experience with us. The main uses of your data are:
When you apply for or use Note Bene’s products and services, you agree to Nota Bene’s Terms and Conditions. Our Terms and Conditions set out the purposes for which Nota Bene may use your personal information, and to whom it may be disclosed.
Here’s when we may provide information about you:
We will not pass on your personal information to third parties except in accordance with this policy and our Terms and Conditions or where we are required by law to disclose that information.
Any information sent to us is encrypted (scrambled) using Secure Socket Layer (SSL) technology. This is industry standard encryption technology that protects your data whilst being sent over the internet from being intercepted and misused by third parties. When it reaches us, we then store it on a secure server so that it can only be read by authorised personnel. Although we make every effort to create a secure environment for your personal information, Nota Bene cannot guarantee the safety of any personal information you transmit to Nota Bene online.
We will automatically contact you with regard to your services, for example, with updates to your services, service disruption messages or bill payments.
We may also, subject to your consent, use your personal information to contact you with information about special offers and rewards. Additionally, we may, subject to your consent, disclose your personal information to other Nota Bene companies so that they can contact you with information about their products and services. But don’t worry, your details won’t be shared with companies outside the Nota Bene group for marketing purposes without your consent.
If you have given us the consent referred to above, then from time to time, we may contact you by mail, telephone, email, other electronic messaging services (such as text, voice, sound or image messages including using automated calling systems) or fax with information about our products and services (including discounts and special offers).
If you wish to receive information and offers from us and other Nota Bene companies, and you have not previously given us your consent, let us know by calling the team on +44 (0)8453 130 975 or writing to us at 25-27 Mossop Street, London SW3 2LY
If you’re already receiving information about special offers and rewards from us then don’t worry, you don’t need to do anything. We’ll assume that you’re happy to continue receiving information unless we hear from you.
However if you no longer wish to receive such information from us, please let us know by contacting the team on the above details. Remember that if you say you do not wish to receive any promotional material from us, this will preclude you from receiving any of our special offers or promotions which may be of interest to you and we will not share your information with other Nota Bene companies for them to market to you. You can opt-out of receiving marketing information from other Nota Bene companies at any time by contacting them directly.
Cookies are small pieces of information stored by your internet browser on to your computer’s hard drive. Like most website providers, Nota Bene uses cookies to enable us to make a link between you and the information you have provided to our website and therefore provide you with personalised content so that we can give you a better experience when you return. Most web browsers automatically accept cookies, although you can choose not to. To ensure you get the best from our websites, we advise that users keep cookies active on their machine whilst visiting our website. You can manually disable and enable cookies on your PC. The process will depend on your browser and is usually part of your ‘Security Settings’. However, if you disable cookies from your browser you will not be able to create a shopping basket or place an order on this site.
For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a series of web pages (see www.allaboutcookies.org) which explain to users how cookies work and can be managed.
Nota bene may use Audience Science’s behavioural targeting technology to reduce irrelevant advertising on its website.
This involves swapping standard advertisements and promotions for ones that are likely to be more relevant to you. For behavioural advertising, Nota Bene chooses adverts based on the content you view on notabenetravel.com. Customers won’t see any more adverts than they do currently, however using Audience Science, they will be more relevant.
Audience Science’s cookie enables more relevant advertising. Audience Science uses the cookie to place your device in certain advertising segments based on the content you consume on notabenetravel.com. This cookie is then recognised when you visit notabenetravel.com, and enables relevant advertising to be served according to the segments your device is in (This information is anonymous in that it does not include your name, street address, e-mail address or telephone number). The information that the Audience Science system collects expires after three months, ensuring that audience segmentation for advertising purposes is kept as relevant as possible.
If you do not wish to receive such behavioural advertising then please refer to the privacy policy of Audience Science
You can opt-out of this system easily by following these instructions. Audience Science will send an “opt-out cookie” to your device: please note that if you subsequently delete all of your cookies, you will also delete the Audience Science opt-out cookie.
The Audience Science technology does not apply to Nota Bene’s customers’ connections and additionally, the customer account area at notabenetravel.com does not use the Audience Science system.
Links from this site to other sites:
Please be aware that our site may provide access to other web sites by linking to them. We are not responsible for the data policies (including data protection and cookies), content or security of these linked web sites.
If you have any comments or queries concerning the website, please contact us. For queries regarding Nota Bene’s services, please call our team on +(0)845 313 0975.
If you have any questions or concerns about our use of your personal information you should write to Nota Bene via email to theteam@notabenetravel.com.